If you're having bug sending AOL Post, it could be acquired by a few things, notwithstanding virtually of the problems can be fixed with a couple quick troubleshooting steps.

My sent folder contains emails I didn't ship

If your contacts are getting emails you lot didn't send, your sent binder is total of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked.

If yous notice these signs, you lot may also cease up having problems with sending or composing mail. Once you've secured your business relationship and changed your countersign, it should help to resolve the additional bug with your account.

Fix problems with beingness unable to send email

If yous're having bug sending mail, there are a few troubleshooting steps you can take to fix the problem. Be aware that some of these steps will cause you lot to lose your place on this help page, so y'all may desire to print these instructions or save this page in your bookmarks.

Restart your estimator:

If y'all oasis't shut down your calculator in a while, nosotros recommend that you begin troubleshooting by restarting your reckoner. This will aid to clear the internal retentiveness of your figurer (RAM) and will often resolve many bug.

Apply a different browser:

If you're using an older or outdated browser, such as Internet Explorer, you may need to admission AOL Postal service from a different browser. If you don't have an updated or supported browser installed on your figurer, you'll need to update your existing browser or download a new ane.

Check your display name:

If you lot have any combination of "AOL" in your display name, the message won't become through. It is especially important to bank check your Post settings for this if your account has been recently compromised, as hackers will oft alter your name to arrive harder for you lot to use your account usually even after information technology's secured.

Articulate your browser's enshroud

Clear your browser'south cache to reset your browser dorsum to its clear state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making information technology overall run improve.

Disable pop-up blocking software:

You may need to temporarily disable your pop-up blocking software or add AOL to your allowlist.

While you lot'll need to contact your software vendor for specifics instructions for your software, most browsers will allow you a temporary bypass by holding downward the Shift primal equally you click web site links.

Disable firewall using McAfee Net Security Suite:

A firewall prevents hackers from accessing your computer online, which prohibits them from stealing your sensitive info or infecting your computer. While y'all should keep the firewall active most of the time, temporality turning it off can be helpful when trying to determine what is causing issues with your estimator.

While you will demand to check out the software's website for instructions for about firewall providers, if yous're using McAfee Internet Security Suite from AOL, you tin can find out more through our help folio.

Ready problems with image challenges when sending post

If you see an image claiming question when sending mail, you should just be able to complete the challenge and so ship mail. If, all the same, you correctly answer the image challenge and still tin't send mail, it could be a sign of a more serious issue with your account, which may require boosted steps to secure your account.

Set up problems with images not showing for mail recipients

Enable Rich Text/HTML:

If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings tin can be enabled from the Mail Settings page.

Send epitome as an attachment:

If you lot've sent an paradigm in an email, just your recipient didn't receive it there may have been a problem with the way the file was sent. Yous'll need to download the prototype, and so send it every bit attachment to your contact.